Privacy Policy

Effective Date: 3/7/24
Updated: 9/2/25

AlonaViolin.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have.

By using our website www.alonaviolin.com and related services (“Services”), you consent to the practices described here. If you do not agree, please discontinue use of the Services.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide, including:

  • Name, email address, postal address, phone number

  • Payment details (when applicable)

  • Information submitted via forms, bookings, or communications

Information Automatically Collected

When you visit the site, we may collect:

  • IP address, browser type, operating system, device information

  • Pages viewed, time spent, and clickstream data

  • Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use your data to:

  • Provide, operate, and improve our Services

  • Respond to inquiries and send administrative updates

  • Process bookings, payments, or service requests

  • Enforce our Terms of Service and comply with legal obligations

  • Send promotional offers if you have opted in

3. Sharing Your Information

We only share personal data:

  • With your consent

  • With service providers who assist us in operating the website (e.g., payment processors, analytics)

  • To comply with laws or respond to legal requests

  • To protect our rights, users, or safety

We do not sell or rent your personal information.

4. Cookies and Tracking Technologies

We use cookies to enhance functionality, analyze site traffic, and improve user experience. You can disable cookies in your browser, though some features may not work as intended. See our Cookie Policy for details.

5. Social Logins

If you choose to access our site using a social media account, we may collect certain profile information consistent with your privacy settings on that platform.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

9. Children’s Privacy

We do not knowingly collect personal information from children under 18. If you believe we have unintentionally collected such data, please contact us to have it removed.

10. Your Privacy Rights

You may request to access, correct, or delete your personal data by contacting us. You may also opt out of promotional emails at any time.

11. Do-Not-Track Signals

Our website does not currently respond to browser-based “Do-Not-Track” signals.

12. California Privacy Rights

If you are a California resident, you may request details about the personal information we collect and your rights under the California Consumer Privacy Act (CCPA).

13. Updates to This Policy

We may update this Privacy Policy as needed to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a new “Updated” date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.